Returns & Exchanges
At Free Shipping, we want you to love your new style, which is why we offer a seamless 30-day return policy on all unworn fashion items. If your purchase isn't the perfect fit, we provide complimentary return shipping to ensure your experience is completely risk-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Print Your Prepaid Label
Once your request is approved, we will email you a prepaid shipping label at no cost to you; simply print and attach it to your package.
- 3.Package Your Items
Place the unworn items with original tags still attached into the original shipping box or a secure mailer of your choice.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.